Customer Relationship Management

- Customer database and profiles
- Quote generation and management
- Service level agreements (SLA) management
- Complaint and feedback tracking
- Customer portals for tracking shipments

Finance and Billing

Invoicing and billing
Expense tracking (fuel, tolls, repairs, etc.)
Payroll management (for drivers and staff)
Integration with accounting systems
Financial reporting and analytics

Human Resources Management

Staff records management
Driver logs and compliance
Leave and attendance management
Recruitment and onboarding modules

Inventory Management

Warehouse space allocation
Inventory tracking
Barcode and RFID scanning
Goods receipt and dispatch logs

Analytics and Reporting

Real-time dashboards
KPIs for fleet performance, revenue, delivery times, etc.
Custom report builder
Business Intelligence (BI) integration